FAQs

Q:1. What makes The Dark Realm Candles different?  
We craft our fragrances entirely from scratch and do not rely on premade blends. This makes our scents truly unique—for instance, you may come across countless rose fragrances, but you will never encounter one like the haunting individuality of our Bathory.  

Our aroma materials are non-toxic and used strictly under the regulations of the International Fragrance Association (IFRA). Each candle is made with a blend of 100% natural beeswax and soy wax—we never use paraffin. Our wicks are eco-friendly, chosen to ensure a clean and refined burn.  

Q:2. Which fragrances are most loved by your patrons?  
Our most desired creations include:  
- Lilies in Twilight — a white floral composition laced with delicate fruity whispers.  
- Oud of Hearts — a dark and seductive union of raspberries, oud, and incense.  
- Noir Foncé — an intoxicating forbidden blend of tuberose, white champaca, and cannabis leaf.  
- Motia Memoirs — our signature ode to jasmine sambac, captured in eternal bloom.  

Q:3. Do you take custom orders?  
Yes, we offer bespoke fragrances and labels for a minimum order quantity of 50 pieces. We, however, do not white-label, which means that even though the label will be designed for you, the line “Made by The Dark Realm Candles” will appear on it.  

Q:4. Do you charge for delivery?  
Delivery is free on all orders of PKR 5,000 and above. For orders below that threshold, a standard charge of PKR 250 applies.  

Q:5. How long does delivery usually take?  
Orders are typically fulfilled within 3–5 working days. In rare cases, unforeseen circumstances such as political unrest, strikes, severe weather, or seasonal surges may cause delays.  

Q:6. Do you ship internationally?  
Yes. We deliver worldwide, though charges vary by destination. International orders are handled personally—please contact us at info@thedarkrealmcandles.com for details.  

Q:7. Do you use essential oils? 
At The Dark Realm Candles, we use a careful balance of aroma molecules and natural essential oils, always measured in safe percentages to minimize the risk of allergies.  

It is a common misconception that essential oils are always the healthier or safer option. In reality, some essential oils can cause severe allergic reactions, and when used alone, they rarely provide a strong or lasting scent throw. Our method allows us to create fragrances that are both safe and enduring, with the distinctive character that defines our brand.  

Q:8. How strong is the scent throw?  
The intensity of our fragrances varies by creation—for example, Ayaan’s Amber and Piano in the Dark are composed with a softer, more delicate presence. In contrast, blends like Oud of Hearts, Noir Foncé, and Bathory carry a commanding strength, filling the room with bold, unmistakable character.  

Q:9. What is the proper way of burning a candle?
For the finest performance, allow your candle to burn for at least one hour so that the wax forms a full melt pool across the surface. To preserve the wick and prevent overheating, never burn for longer than 2–4 hours at a time.  

Q:10. How should I care for my candle?  
Always trim the wick before lighting, keep the surface free of debris, and store your candle in a cool, dry place. Following these simple steps will extend the life of your candle and maintain its performance.  

Q:11. Are your products safe during pregnancy or around children?  
Our creations contain no questionable ingredients and are safe when used responsibly. As with all artisanal candles, keep them out of reach of children, and consult a physician if you have personal concerns.  

Q:12. Can I alter or cancel my order?  
Orders can be adjusted or canceled within 24 hours of placement by contacting us directly. Once shipped, they cannot be modified.  

Q:13. Do you offer wholesale or bulk pricing?  
Yes. We extend special pricing for larger quantities or bespoke collections. For details, please reach out to us with your requirements.  

Q:14. Do you offer gift options?  
Yes. We provide exquisite wrapping, hand-tied ribbons, cards, and personal messages—perfect for gifting a candle as a keepsake of light in the dark.  

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